Frequently Asked Questions


How does it work?

Save money and significantly reduce your carbon emissions and ecological footprint with Renewable Energy Upgrades services. Under the VEET Scheme, we’re dedicated to upgrading your home or business with energy-efficient and water-saving products – at no cost to you!

To discuss your specific requirements or schedule an appointment, reach out to us at 1300 738 787 or fill out the contact form on our website. Our skilled installers and electricians will coordinate a visit to your property at a convenient time, ensuring a seamless experience with your new product installations.

Once your upgrades are in place, you can expect a prompt check-in from our dedicated team, ensuring that you’re completely satisfied with the enhancements to your space. Join us in making a green difference today!

What is the VEU Program?

The Victorian Energy Upgrades Program, previously referred to as the Victorian Energy Efficiency Target (VEET) Scheme, is an initiative by the Victorian Government. It’s also recognized as the Energy Saver Incentive. Launched under the Victorian Energy Efficiency Target Act 2007, this program is overseen by the Essential Services Commission (ESC) as outlined in the Victorian Energy Efficiency Target Regulations 2008.

What’s the Goal of the VEU Program? The main objectives of the VEU Program are:

  1. Reduce greenhouse gas emissions.
  2. Promote the efficient consumption of electricity and gas.
  3. Make energy-efficient upgrades more economical.
  4. Stimulate investment, employment, and technological advances in the energy efficiency sector.

This isn’t a rebate program. Instead, the VEU Scheme provides tangible savings for households and businesses.

How Does It Work? Registered businesses termed as “Accredited Persons” (AP) play a pivotal role. When they assist you in enhancing your property’s energy efficiency, they generate electronic certificates termed Victorian Energy Efficiency Certificates (VEECs). Each VEEC symbolizes one tonne of greenhouse gases that has been prevented from being released.

Renewable Energy Upgrades stands as an Accredited Person, enabling us to create VEECs. It’s important to emphasize that while we operate under the VEU guidelines, we’re not directly affiliated or compensated by the Victorian Government. Our primary revenue comes from selling the VEECs we produce to “Relevant Entities,” mainly comprising major energy retailers obligated under the VEU Scheme.

How Do Customers Benefit? The income generated from selling VEECs can translate into discounts for customers on energy-efficient appliances or products. As the VEEC’s value is variable and the discounts offered to customers are usually at the discretion of the AP, it’s beneficial to explore various offers.

Is My Home or Business Eligible?

Victorian Energy Upgrades Program Eligibility Criteria:

  1. Location: Your property, whether home or business, must be located in Victoria.
  2. No Previous Installations: For the specific address in question, the products you’re interested in installing should not have been previously set up under the VEU Scheme.
  3. Current Product Status: If you’re considering replacing an existing product, it mustn’t already be energy-efficient or water-conserving. For instance, if you currently have a water-saving showerhead installed, it cannot be exchanged for another water-saving showerhead through the VEU Scheme.

Who Can Apply?

  • Property owners
  • Body corporates
  • Renters

If you’ve taken advantage of the VEET Scheme in the past, that’s perfectly fine, as long as the installations were at a different property address.

Want to Know About Complimentary Products?
Discover products available at no cost by reaching out to us at 1300 738 787 or by completing our online form. Let’s help you upgrade to a more energy-efficient lifestyle!


How does it work?
  1. At Renewable Energy Upgrades, we empower you to make eco-friendly choices by offering substantial discounts on the provision and setup of energy-efficient and water-conserving solutions for your home or small enterprise.

    How to Begin Your Sustainable Journey?

    1. Instant Savings Assessment: Give us a call at 1300 738 787. Our experts are on standby to provide immediate evaluations and savings projections over the phone.
    2. Seamless Installation: Once you’re ready, we’ll set a convenient time for our professional installers to integrate your chosen products into your space.
    3. Immediate Benefits: Post-installation, watch as your utility bills drop and your carbon footprint shrinks.
    4. After-Care Check-In: Your satisfaction is paramount to us. Expect a friendly call from our customer service team, ensuring you’re delighted with your new upgrades and the entire installation process.

    Together, let’s make a positive difference for both your wallet and our planet!

What you choose REU?

At Renewable Energy Upgrades, we’re committed to passing on the utmost value to our clients, ensuring you receive unparalleled savings.

Why Choose Us?

  1. Expertise: Our team consists of accredited professionals with vast experience in the renewable energy sector.
  2. Quality Assurance: In partnership with Aussie Greenmarks, we ensure the installation of premium, energy-efficient, and water-saving solutions tailored for both homes and business premises.
  3. Broad Reach: We proudly serve a diverse clientele, spanning both bustling metropolitan zones and serene rural regions throughout NSW.
  4. Customer-Centric: Your satisfaction and well-being are our top priorities.
  5. Vision for a Greener Tomorrow: We don’t just provide services; we are invested in carving out a sustainable future for generations to come.

Let us be your trusted partner in championing both eco-savings and environmental stewardship. Together, let’s make a difference for your pocketbook and our planet.

Who Does the Work?

At Renewable Energy Upgrades, our core values center around offering a service experience defined by professionalism, efficiency, and courtesy. Our dedicated field team is made up of expertly trained, licensed, and seasoned assessors, installers, plumbers, and electricians.

Every member of our crew undergoes rigorous Renewable Energy Upgrades training to ensure they meet our gold-standard service expectations. Furthermore, for added security and trust, all our installers are not only fully certified but also carry a distinct Renewable Energy Upgrades Photo ID.

When you partner with us, rest assured you’re in the hands of true professionals, committed to bringing renewable excellence to your doorstep.